Uncategorized Archives | BackerKit

BackerKit and GDPR

Dan Goldenberg — Mon, 07 May 2018 16:00:29 +0000

At BackerKit, we’ve always taken our customers’ privacy seriously giving them control of their data. With the forthcoming changes to the EU privacy law going into effect on May 25th, 2018, we’ve made some adjustments to our existing Privacy Policy to include provisions laid out via the GDPR (General Data Protection Regulation). We’ve spent a lot of time and effort educating our team and compiling the following information to help our customers understand the changes being made.

How do Backers provide consent to use BackerKit?

As a Project Creator on BackerKit, you are a data controller and BackerKit is acting as your data processor for your users. In this respect, you’ll want to take the following steps:

Ensure your Terms of Service and/or Privacy Policy are up to date.
Perform your own research, modeling, vendor audit, and strategy steps at your company to ensure you understand GDPR as it applies to your business.
Be thinking about how you’ll handle Consent for your backers.

BackerKit allows backers to opt-in to two services. Both of these services are disabled by default and backers can optionally check either of these boxes when completing their survey.

BackerKit accounts – Backers can choose to create a password and have an account that manages all of their BackerKit projects in one place.
Marketing list – Backers have the option of being added to the BackerKit Marketing list. Backers who have opted in here will be added to a list where they receive emails and other marketing materials related to Staff Favorite projects on crowdfunding platforms as well as projects on BackerKit.

What kind of Data does BackerKit Collect?

As a Data processor, Backerkit collects information about a project and their backers when the Creator imports their project into BackerKit. This includes various data from these external platforms including backers’ email addresses and usernames. BackerKit collects additional personal identifying information that Backers provide themselves via our various survey tools (See Privacy Policy for a robust list).

As a Data Controller, BackerKit collects personal identifying information from Project Creators, Backers with a Backer Account, and visitors to our public site.

Why do we collect personal identifying data?

The Data Controller (the Project Creator) is responsible for outlying why they collect any personal identifying information including email, shipping address, and any personal information that ask within the survey.

As a Data Controller, BackerKit uses several tools to help improve the product. Including tools to help illuminate parts of the website that are are confusing or underused, allowing our product team to improve the customer experience. These tools also help surface errors and allow BackerKit to gain insights into how our users are using the app. These tools also help our Customer Success and Backer Support teams provide support and guidance to creators and backers.

Who has access to this data?

All admins attached to a given project can access all information that backers input.

Admins can only see the last 4 digits of stored credit cards.
BackerKit’s support and success team has access to this information in order to provide accurate support to backers and Project Creators.

Our sub-processors have access to a restricted set of information in order to render the service provided (see Privacy policy for a list of our sub-processors).

We’ve conducted an extensive audit to make sure to limit the data we send to sub-processors to only include data necessary to utilize the service.

How will we handle GDPR requests for data deletion?

We are adding a “delete backer per GDPR request” feature to permanently pseudonymise any personal identifying information. This means that you will not be able to access or recover any personal identifying information for this backer.

As a Data Processor, you need to make sure to also comply with the request on any other sub-processors that you use.

If the backer has an account with BackerKit (our Backer Account provides backers with access to all projects using BackerKit), they can send a request to gdpr@backerkit.com and we will delete all data associated with all of their projects.

What happens in the event of a data breach?

If there is a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify all parties involved as well as any supervisory authorities within 72 hours. We have also put procedures in place to effectively detect, report and investigate these personal data breaches.

How long does BackerKit keep data?

BackerKit does not automatically expire any data that we process as a controller. This is because Project Creators may need this information for many years. If you are a project creator and need all your data to be removed for a project, please contact gpdr@backerkit.com.

We have various expirations for data on our sub-processors once the data there is no longer needed.

To learn more about GDPR, checkout https://www.gdpreu.org/

The post BackerKit and GDPR appeared first on Crowdfunding Blog & Resources | BackerKit.

New Tool to Build Your Backer Community!

Dan Goldenberg — Fri, 02 Feb 2018 22:13:06 +0000

Learning from Backers

Back in November, BackerKit’s product team conducted extensive research with backers to better understand crowdfunding communities. Backers are amazing because they are the supporters that make a creator’s dream project come true. In exchange, creators give backers a behind the scenes look into production. We learned that backers love project updates, having an open communication channel, and supporting the creator by sharing it with friends. This exchange of project updates allows a sense of community.

However, we understand that it’s tough for creators to make steady project updates with pressure from meeting project deadlines, having something substantial, and finally creating something new to say.

Here’s What We Made

We’re excited to announce that BackerKit created an interactive tool for creators to continue to strengthen their bond with backers. Backers will be able to share fun facts that are collectively gathered from the survey results, and in return creators can ‘like’ what was shared, engaging your best backers!

This includes which items were the most popular, how many people in their country backed the project, and awesome badges that reward backers.

In addition to all of this, we made it easy for backers to share these results with the project creator and for the project creator to respond. Backers then have the opportunity to share these unique stats out to their social networks.

We will be rolling this out to select project in the next few weeks. If you currently have a new project on BackerKit, you will receive an email that will let you know when your project is eligible.

We’re excited to hear what you think! If you have any feedback and/or questions, please let us know at: design@backerkit.com

The post New Tool to Build Your Backer Community! appeared first on Crowdfunding Blog & Resources | BackerKit.

11/22 BackerKit Staff Favorites: OGarden, Feudum, and More!

BackerKit Team — Tue, 22 Nov 2016 03:13:03 +0000

OGarden

OGarden allows you to grow your own organic fruits and vegetables at home. Plants can harvest in 30 to 40 days by growing on OGarden’s slowly revolving wheel. All you need is a plant seed in order to grow 2 to 3 vegetables each day. Goodbye, expensive, mass-produced organic foods. Hello, inexpensive, home-grown organic fruits and veggies.

Feudum

Blimey! In Feudum, you and your blokes embark on a journey to a strange land to acquire coveted Feudums and compete for guild status. It’s an immersive game for 2 to 5 players that features action programming, area influence, hand management and a unique ecosystem. This beautiful, explorative game by Mark Swanson promises a nuanced, “ever-changing, open-world experience each time you play!”

Square Off – World’s Smartest Chess Board

Square Off lets you play chess against another player who can be anywhere in the world. The chess board automatically moves your opponent’s chess pieces for you. You can also play against the board’s built-in artificial intelligence if you want to practice without a live opponent. Forget online chess and enjoy the true chess experience on Square Off.

Freedrum – The Drumkit That Fits in Your Pocket

Freedrum is a virtual drumkit that lets drummers make music anywhere. Attach the sensors to your drumsticks and feet, then pair them with your smartphone to create an immersive drumming experience. Freedrum-ing is the new air drumming!

BikeClip

BikeClip is an innovative bike stand designed to hold every type of bike. Dutch cyclist Maurice Paulssen developed BikeClip so that cyclists can easily park their bike in a functional, safe bike stand. It’s easy to transport and assemble so that tasks like pumping a tire are easy to complete on the road.

Sevenhugs Smart Remote

Control everything in your home with a single remote. The Sevenhugs Smart Remote lets you instantly control any device, your TV, speakers, thermostat, lights, blinds, and more. The Smart Remote’s screen instantly changes and adapts to control any device that uses Wi-Fi, Bluetooth, or infrared. It’s like a magic wand for your home technology!